Frequently Asked Questions
Everything you need to know about our production, shipping, and white-label partnership.
B2B PARTNERSHIP FAQ
Frequently Asked Questions
What is your Minimum Order Quantity (MOQ)?
Our standard Minimum Order Quantity (MOQ) is 100 units per style. However, we maintain flexible parameters for growing brands and curated boutique partnerships during initial product trials.
Do you provide product samples before mass production?
Yes. We offer fully spec'd physical samples for quality review and material validation. Pre-production sample fees are typically refunded or applied as a credit toward your formal bulk production invoice.
How does the white-label process work?
Our streamlined white-label process allows you to select from our curated natural collections, customize specified details, and integrate your proprietary brand tags, bespoke packaging, and unique inserts effortlessly.
What is the estimated production lead time?
Average production timelines fall between 30 to 45 business days. This variance depends entirely on raw material seasonal availability, technical design complexity, and prevailing factory capacity schedules.
Do you handle international shipping?
Absolutely. We coordinate end-to-end global freight forwarder logistics under several Incoterms (including FOB, CIF, and DDP), ensuring customs processes are handled efficiently to your designated port or warehouse.
B2B PARTNERSHIP SUPPORT
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